Who We Are

Developed and implemented Real Time Idea and Issue Management System to immediately capture, prioritize and disseminate potential risks, action items, and lessons learned throughout the course of the project, resulting in more immediate realization of process improvements that reduced overall project costs.

Utilized state-of-the-art interactive and on-demand technical training to large groups of participants (300+) resulting in substantial reduction of training cost and far greater retention of key information needed for technical staff to perform their roles.

Developed and deployed Quality, Risk and Configuration Management systems aligned with agency requirements which facilitated increased collaboration between agency and project teams resulting in fewer misunderstandings in expectations or process goals.

Deployed the use of Max vanNeef’s 9 Fundamental Human Needs with the City of San Diego resulting in identifying key stakeholders who could benefit each other to reduce unemployment in certain population sectors.

Developed and deployed Data and Information Management System to manage data using MS365 Power Apps and supporting tools. Aligns to requirements and guidance found in ISO 9001, ISO 19650, and ISO 10013.

Developed and deployed standard application for use in capturing Terms, Acronyms and Definitions and Frequently Asked Questions that prevents random entry, allows multiple approved definitions, and engages users to provide comments.

Developed and deployed comment quality training application for use by standards writers and reviewers to help quickly categorize and identify comments providing improvements to proposed language.

Achieved Value-Based Enterprise (VBE) net shared savings by optimizing care coordination, enhancing compliance, and improving financial performance.

Based on revised OIG compliance program guidance, implemented compliance audit and monitoring program to help detect and address compliance gaps.